For what it’s worth, going by the comments in that post, this is not about scoring points against the Coordinating Chairman or the PAP or the WP. It is about highlighting the facts in a way that was clearer and not wrapped up in words and more importantly, offering a better way to do things for the betterment of this country.
At the expense of being ridiculed for stating the obvious, all the information and analysis done at 3 am on January 3rd 2013 that is in my original post is from that one media release put out by the Coordinating Chairman on January 2, 2013.
There is confusion about what the various issues which sadly are related albeit tangentially.
Let me try to give a map of the issues that are being looked at.
a) The Ministry of National Development put out a Town Council Management Report for 2012 on December 14, 2012. Of the 15 town councils, all except for the Aljunied Hougang Town Council scored green in “S&CC Arrears Management – Examines the extent of Town Councils’ S&CC arrears that residents have to bear.” AHTC is the only non-PAP Town Council.
b) Because of that red score, the question arose as to what happened? To that extent, the AHTC released their comments.
c) It then was known to all of us that there was a company, Action Information Management Pte Ltd, that was providing the IT solutions to the town councils.
d) That was when the issue blew up with regards to who is AIM, why did this company get to do this business, how did they come to own the IT system etc etc.
So, there are two chunks of issues:
1) The poor performance from the Town Council Management Report 2012 perspective of Aljunied Hougang Town Council
2) Who is this AIM and what is their role in all of this?
Both are important issues. I am in no position to comment on the first point. That is for the AHTC to address to the satisfaction of the residents of AHTC as well as us Singaporeans.
My interest centers in the second point. As a computing professional, having been in this industry since 1982, this interests me personally. I am also an advocate of using and growing the use of open source technologies especially in the public sector. The Town Councils are public sector organizations. It pains me to see good money being thrown at IT solutions only for the vendor(s) to obsolete it in a relatively short time, and get the customer to pay up again and again. This becomes even more acute with public sector IT spending. It is yours and my tax dollars that get spent wastefully.
Sure, there as a time when the open source solutions and frameworks did not quite provide good alternatives to address the varied IT needs. But that was a long, long time ago. Today open source is so very prevalent in every nook and corner that there is no longer any justifiable reason not to consider open source first for any IT need, especially in government and public sector.
People who know me would have heard the repeating groove that I have become, in that we need, at least in Singapore, an official government policy to do open source FIRST for all public sector IT procurement and for government agencies to file justifications for exemptions if they want to go with a proprietary solution and these exemptions have to be public knowledge.
Why is that needed? It is because monies spent by publicly funded agencies especially in reusable technologies like software, should not be wasted and locked away in some proprietary solution.
I am not proposing nor suggesting that open source solutions don’t come at a price. They do. They will need to be supported (as any software needs to, open or otherwise). But the huge upside when used in the public sector is that the solution can be worked on and enhanced and re-factored by entities that the public sector organizations could engage. This grows the local, domestic IT sector. It grows it in a way that benefits the local econoomy and SMEs who then get opportunities to become conversant in domains that otherwise will be hard to get into. With the code being open, anyone can contribute, but, and this is the part most people miss out, you STILL NEED commercially contracted support.
This opens up opportunities to SMEs in Singapore to take up the various solutions to manage and maintain and gain expertise and in the process begin expanding outside Singapore as well.
Eight years ago, as a reservist SCDF officer, I was mobilized to support SCDF’s Ops Lion Heart to help with Search and Rescue after the 2004 Boxing Day Indian Ocean tsunami. My country called me to serve at a time of need and I put on my uniform and was on the ground in Banda Aceh for about two weeks.
The lessons I learned then was that in a disaster situation, the various international agencies and military/civil defense forces on the ground had very little common technology (other than walkie talkies) that could be used to coordinate the work. We, the SCDF, had our comms equipment (we had a Immarsat vsat satellite and satellite phones and GPS devices) but other than that, nothing else to interface with the other forces on the ground. Why? Because each of those entities had their own proprietary software tools to work with. At a time when there was a massive natural disaster, as rescuers we were not assisted by the technologies because of vendor lock-in.
Why do I bring this up? Because it seems that we are heading to a Sahana-moment in Singapore. Public sector IT services should be decoupled from political parties. Public sector IT solutions must open up the source code so that there are no opportunities for being taken for a ride.
So, to draw back to the beginning. Mr Coordinating Chairman, this is not a contest per se. This is a genuine offer to help us, the collective us, to do the Right Thing