I cannot but emphatize with the post and his sentiment. The key point is in engaging and work with community all the time. It cannot be a “here, community, do something”. It has to be an equal-to-equal engagement. It has to be quid-pro-quo. Too many failed commercial open source companies thought that they can leech off of the open source community with their “secret sauce” and with very little give. Perhaps a good opportunity to write a article.